Custom Header
search icon
menu icon
Frequently Asked Questions
Got questions? We've got answers! Explore our Frequently Asked Questions to find quick and clear information about our services, treatments, and processes. Still have doubts? Feel free to reach out!
Frequently Asked Questions
Got questions? We've got answers! Explore our Frequently Asked Questions to find quick and clear information about our services, treatments, and processes. Still have doubts? Feel free to reach out!

1. What is SunAct Cancer Institute?

SunAct Cancer Institute is a leading cancer care facility based in Thane, dedicated to providing state-of-the-art treatment, support, and holistic care for cancer patients. We offer personalized treatment plans based on the latest medical research and technology.
At SunAct Cancer Institute, we provide a wide range of treatments including CAR T – cell therapy, TCR Therapy, TIL, Stem Cell therapy, chemotherapy, radiation therapy, surgery, immunotherapy, and targeted therapy.
We also offer support services such as counselling, nutrition guidance, and rehabilitation.

2. Where is SunAct Cancer Institute located?

We are located in the heart of Thane, easily accessible for patients from across the city and surrounding areas. The full address is Tieten Medicity, Old – Vedant Hospital, Ghodbunder Rd, Kasarvadavali, Thane West, Thane, Maharashtra 400615.

3. What types of cancer treatments do you offer?

At SunAct Cancer Institute, we provide a wide range of treatments including CAR T – cell Therapy, TCR Therapy, TIL, Stem Cell therapy, chemotherapy, radiation therapy, surgery, immunotherapy, and targeted therapy.
We also offer support services such as counselling, nutrition guidance, and rehabilitation.

4. What is CAR T-cell therapy, and how does it work?

CAR T-cell therapy is an advanced immunotherapy where a patient’s T-cells are engineered to fight cancer effectively.

5. How do I know if CAR T-cell therapy is right for me?

Eligibility is determined through consultations with our specialized team, including oncologists and haematologists. Contact us for an assessment.

6. What happens after the initial treatment?

After the initial treatment phase, we provide continuous monitoring, follow-up care, and any necessary rehabilitation. Our doctors will work with you on a tailored aftercare plan to ensure a smooth recovery and long-term wellness.

7. Can I get a second opinion on my diagnosis or treatment plan?

Yes, absolutely! SunAct Cancer Institute’s team of specialists is always available to discuss treatment options and answer any questions you may have.
We can schedule a consultation for a second opinion, either in-person or online.

8. How do I know which treatment is right for me or my loved one?

At SunAct Cancer Institute, our oncologists perform a thorough evaluation of the patient’s cancer type, stage, and overall health before recommending a personalized treatment plan. We also offer second opinions and discuss all available treatment options, including the latest advancements in cancer care. Video Consultations are also provided to ensure patient’s convenience.

9. What are your operating hours?

Monday to Saturday: 24*7
Closed on Sundays and Public holidays.

10. Is parking available at your facility?

Yes, we have ample parking space available for our patients and visitors.

11. How can I book a consultation for myself or a relative?

You can book a consultation by calling us at 86553 13412 or by visiting our website. We also offer online video consultations for your convenience.

12. What should I bring to my first appointment?

Please do bring any relevant medical records, test results, and a list of medications you’re currently taking. If you have insurance, bring your insurance details as well. Our team will guide you through the next steps.

13. How long does cancer treatment typically take?

Treatment timelines vary depending on the type of cancer and the chosen treatment plan. After an initial consultation and assessment, our doctors will provide you with a clear timeline.

14. Can international patients seek treatment here?

Yes, we have an International Patient Services team to assist with visa, travel, accommodation, and treatment planning.

15. What are the visiting hours for patients at the hospital?

Visiting hours: Morning time: 11:00 AM to 11: 30 AM
Evening time:                            6:00 PM to 6:30 PM

16. How can I contact the institute?

Reach us at 8655313412 or contact@sunactcancer.com. Our helpline is available 24/7.

17. Do you offer clinical trials or research options for cancer treatment?

Yes, we are committed to advancing cancer care through ongoing research and clinical trials. If you’re interested, our team can provide information on any available trials or studies that may be appropriate for you or your loved one.

18. Do you accept insurance? What are the payment options?

Yes, we work with several insurance providers. We can help you confirm your coverage details and assist with claims processing. We also offer a variety of payment options, including EMI plans, if needed.

19. What measures does SunAct take to ensure patient safety?

We follow strict infection control protocols, use advanced sterilization techniques, and have highly trained staff to prioritize your safety.

20. Are fellowship or training programs available?

We follow strict infection control protocols, use advanced sterilization techniques, and have highly trained staff to prioritize your safety.

Book an Appointment

Take the first step toward healing with expert cancer care.